Covid-19 has hugely impacted the world, with countries going through the complete lockdown.Every major aspect of the economy has taken a financial hit; with essential services available, it is important to provide necessities to the common people as quickly as possible. Traveling from one place to another has been an issue, as routine travel has been largely restricted or halted. So, to ensure the well-being of people traveling in an emergency, it is important to provide proper service to all passengers and customers for emergency or delivery services.
latest Government guidelines surrounding the outbreak of Coronavirus (COVID-19), we have taken the following measures to ensure the safety of drivers and customers.
- Passengers and drivers should wear a face covering whenever possible. You can see guidelines here.
- Passengers should sit in the back of the vehicle.
- Drivers are not allowed to touch customers’ luggage to ensure the safety of both drivers and customers. The customer may be avoiding contact to protect themselves and the more vulnerable.
- keep a window slightly open to allow for ventilation. This can be especially important for longer journeys.
- All customers are advised to make payment by card in advance to reduce Cash handling between customers and drivers.
- Drivers should keep hand sanitizer and fresh tissues in the car at all times and offer them to customers. This should be done before and after every journey. Drivers should also use these tissues to catch coughs and sneezes and dispose of them as soon as possible.
- Drivers should keep their vehicles clean to reduce the virus’s impact. Regularly clean surfaces such as card payment devices, steering wheels, handbrake, and door handle with normal cleaning products. This should be done at the beginning, middle, and end of every shift.
- Everyone should wash their hands frequently with soap and water (drivers can keep a bottle of soap and water in their vehicles) or use hand sanitizer. Do this for at least 20 seconds. Sanitizer gel should contain at least 60% alcohol.
- Keep following government advice on the outbreak, available here.
In line with UK Government Advice, the guidelines PHE adheres to should be strictly followed by your service provider to protect their people, driver-partners, and passengers, and to manage the spread of COVID-19. And that is why only essential travel and delivery services are provided to maintain their safety. Download your travel application service provider and book when you need emergency assistance to help you reach your destination safely and securely. Because they understand that all of you may have concerns about traveling in private hire vehicles during this time of crisis. A Crisis that only a firm implementing policy and guidelines can fight against COVID-19.
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